Privacy Policy

Information we collect

Information you provide. When you request an estimate, call or text us, submit a form, or book a service, we collect the details you give us — such as your name, phone number, email address, service address, and any information or photos you share about the job.

Information collected automatically. When you visit the Site, we and our providers may collect standard technical data — such as your IP address, device and browser type, pages viewed, referring site, and general location — using cookies and similar technologies.

How we use your information

We use the information we collect to:

• respond to inquiries and provide estimates;
• schedule, perform, and follow up on services;
• send appointment reminders and, with your consent, review requests;
• process payments and keep our business records;
• operate, maintain, and improve the Site and our services;
• market our services, including through the advertising described below; and
• protect against fraud and comply with our legal obligations.

We do not sell your personal information.

Cookies and tracking technologies

We use cookies and similar technologies to keep the Site working, remember your preferences, measure traffic, and support advertising. Most browsers let you block or delete cookies in their settings, though some features may not work as intended if you do. Where required, we honor recognized browser privacy signals, such as Global Privacy Control.

Advertising and analytics

We may use Google Analytics to understand how visitors use the Site, and Google Ads and Google Local Services Ads — including remarketing — to reach people who may need our services. Third-party vendors, including Google, may use cookies or device identifiers based on your prior visits to show you ads across the internet. Google’s use of information is governed by the Google Privacy Policy.

Your ad choices. You can opt out of personalized advertising through Google Ads Settings (adssettings.google.com) and the Network Advertising Initiative opt-out page (optout.networkadvertising.org).

Text messages (SMS)

If you give us your phone number, we may text you about your estimate, appointment, or service, and — with your consent — send review requests. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. Consent to receive texts is not a condition of purchasing our services.

How we share your information

We share information only in these situations: with service providers who perform work on our behalf (for example, scheduling, payment processing, advertising, and analytics providers); when required by law or to protect our rights, safety, or property; and in connection with a sale or transfer of our business. We do not sell your personal information or share it for unrelated purposes.

Third-party websites

The Site may link to third-party websites and services we do not control, such as Google. We are not responsible for their content or privacy practices; please review their policies before providing them your information.

Data security

We use reasonable administrative and technical safeguards to protect your information and limit access to authorized personnel. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data retention and storage

We keep your information only as long as needed to provide our services and meet our legal and business requirements, then dispose of it securely. Your information is stored and processed in the United States.

Children’s privacy

The Site and our services are intended for adults. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, please contact us and we will delete it.

Your choices and rights

You may ask us to access, correct, or delete your personal information, or to stop contacting you, by calling or texting (561) 401-3976 or emailing sales@tubdone.com. We will respond within a reasonable time.

Changes to this Policy

We may update this Policy from time to time. Changes take effect when we post the revised Policy with a new “last updated” date on this page.

Contact us

TUB DONE USA CORP (Tub Done Refinishing)
Serving Palm Beach & Broward, FL
(561) 401-3976 · sales@tubdone.com